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Mobile Review App is like "Digg for the Real World"

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Mobile Review App is like "Digg for the Real World"

Posted on 14 August 2009 by ReadWriteWeb.com

A new Y Combinator funded startup called GraffitiGeo has just launched with a fresh spin on user-generated reviews. The mobile application is somewhat like a mashup of review site Yelp, mobile social network Foursquare, and social news site Digg. The Digg-like element of the application is the easiest piece to use: like that restaurant? Vote it up. You can also leave more detailed comments to go along with your vote, if you so choose. To encourage people to participate in the “game” aspect to the app, GraffitiGeo also introduces a point system whose concept is borrowed from mobile app Foursquare…but is a bit more confusing.

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What’s more interesting than the mobile application launching now is the second GraffitiGeo app which is right around the corner. The next app will be an augmented reality application for the iPhone which takes the above elements and layers them over your iPhone’s viewfinder.

Yelp + Digg + Foursquare = GraffitiGeo

GraffitiGeo’s first mobile application will initially suffer from all the usual problems of sites and services that rely on user-generated reviews. Until enough people start using the service, there won’t be much value to it. While the concept behind the mobile review app is solid, its focus primarily on restaurants at the moment means it’s not likely to attract a large user base right off the bat. There are already a large number of mobile restaurant applications out there, not to mention there’s Yelp, which does restaurant reviews and a lot more.

The GraffitiGeo team acknowledges they have competition in this area, but are quick to point out the others’ shortcomings. For example, Yelp reviews are too long – especially in “the day and age of Twitter,” they write on their blog. They also incorporate the Digg-like voting element for fast rankings (which Yelp does not), offer Facebook Connect integration for easy sign in, introduce nifty heatmaps to highlight the hotspots, and let you leave a comment with only 2 taps (Yelp takes 5-6). In short, they feel they’ve designed an application specifically for the mobile platform where Yelp just ported their successful website to mobile instead.

The Digg-like voting aspect is probably the app’s killer feature. Instead of star ratings or lengthy reviews, you can simply vote “thumbs up” in order to rate a restaurant positively or a “thumbs down” if you’re not so pleased. This ease-of-use makes the barrier to entry that much lower and could encourage more participation from casual users.

Another element to GraffitiGeo is the game aspect. This may or may not be a plus, in our opinion. With inspiration obviously borrowed from mobile social network/game Foursquare, GraffitiGeo awards points for any activity, whether that’s a vote, a comment, or anything else. After reaching 100 points (aka “street cred”), you can start or join a “mob.” Not a violent mob, of course, just a “mob.” Mobs can claim territories which, in turn, unlocks more features in the application. There are also badges which can be earned. The entire setup is explained here. It’s a bit complex and frankly, we’re not sure if this is the sort of app that needs a gameplay element. If you’re trying to find out if a restaurant is worth trying out, you’re probably more interested in reading reviews and checking ratings than you are in playing with a bunch of online friends.

Even Better: An Augmented Reality Version

The real trick up GraffitiGeo’s sleeve, however, is the app that’s yet to come. Basically, the next app from GraffitiGeo is an augmented reality version of what’s described above. That sounds much more appealing, to be honest. With the iPhone’s viewfinder, you scan the restaurant in question and GraffitiGeo comments will float across your screen. What’s really cool about the AR app, though, is that you don’t necessarily have to have a restaurant in the viewfinder to see these ratings. Because the app is location-based, it knows what’s nearby. In the demo, they aim the app down the street from where they’re standing and GraffitiGeo displays the ratings for all the restaurants on that block. If you’re ever just wandering around looking for a place to eat, this could be a real timesaver. We imagine you’ll then be able to interact with the app in other ways, too, but that’s hard to tell from the YouTube video demo.

GraffitiGeo’s first effort may or may not be worth your time, especially considering its already robust competition, but the AR app definitely looks worth the wait.

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GraffitiGeo: Mobile Review App is like "Digg for the Real World"

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Should Consumers Fear The Internet of Things?

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Should Consumers Fear The Internet of Things?

Posted on 14 August 2009 by ReadWriteWeb.com

So far in this What The Internet of Things Means For You series we’ve looked at how the Internet of Things (when everyday objects are connected to the Web) will affect marketers and accountants. Some of the comments on those posts have requested that we look at the effect on consumers – i.e. all of us. Normally when discussing this topic in relation to consumers, two big issues rear their heads: privacy and security. So we’ll focus specifically on those two issues here.

One of the key aspects of the Internet of Things is the sheer volume of data it will introduce into the Web – and not just any data, but often very personal data.

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Let’s use the oft-quoted example of RFID in grocery stores. When this particular dream (or nightmare, depending on your point of view) becomes a reality, you will be able to do your groceries with the aid of RFID tags on the food items and RFID readers in your mobile phone or credit card. On the plus side, this will make the shopping process more efficient and transparent. For example you can do comparative analysis of food items on the fly. Plus there’ll be no need for check-out, as everything will be automatically recorded against your mobile phone or credit card as you put it in your shopping cart.

The potential ‘dark side’ of this scenario is that at least two players in the retail chain will gather a lot of data about your precise shopping habits: the grocery store and the mobile phone and/or credit card company. Who knows what they will do with that data, right? Also who knows how secure it will be. Our own Dana Oshiro described the RFID chip as "the internet underground’s bubonic plague" in her post about the demise of consumer RFID company Violet this week.

A recent Wired UK article (hat-tip John Simpson for the link) summarized the dangers of this type of scenario:

"How naked will your personal preferences be to advertisers when your entire digital-TV remote-control clickstream is merged with your web-browsing history, your storecard and email data, records of all your movements via face-recognition cameras and radio frequency identification tags, and maps of your mobile phone’s signals? Even if you are determined to resist such data-led manipulation of your deepest desires, how do you know that this vast pool of information will not leak out or be used against your own interests, perhaps by a health insurer or a future employer?"

One person who is actively campaigning against RFID in supermarkets is Katherine Albrecht, who runs a site called CASPIAN (Consumers Against Supermarket Privacy Invasion and Numbering). It describes itself as "a national grass-roots consumer group dedicated to fighting supermarket "loyalty" or frequent shopper cards," but RFID is also on its radar.

Albrecht wrote an article in 2002 that warned against the dangers of RFID, which she termed "the worst thing that ever happened to consumer privacy." As is typical with RFID predictions, many of the timelines mentioned in Albrecht’s article have failed to pan out ("these tiny tags, predicted by some to cost less than 1 cent each by 2004…" Yeah right). However the warnings are still relevant, if a little scare-mongering:

"Though many RFID proponents appear focused on inventory and supply chain efficiency, others are developing financial and consumer applications that, if adopted, will have chilling effects on consumers’ ability to escape the oppressive surveillance of manufacturers, retailers, and marketers. Of course, government and law enforcement will be quick to use the technology to keep tabs on citizens, as well."

There’s no evidence to suggest that the effects will be "chilling" or that marketers will be "oppressive," however it’s certainly a good idea for us consumers to be wary about privacy and security issues. You can also read Katherine Albrecht on the spychips website (hat-tip to ReadWriteWeb reader Gene Becker for pointing out Albrecht’s work).

Personally I believe that RFID, and Internet of Things in general (RFID is just an enabling technology), will bring more good than bad. The work of Albrecht and others will help to police retailers and governments, to ensure appropriate privacy and security rules are put in place. But these technologies are coming, whether we like them or not, because they are simply more efficient and offer much more functionality – for consumers, marketers, retailers alike. Let us know your opinion in the comments.

Flickr photo credits: cbmd; Manuel Monroy Correa; Touchatag

See also: Consumer Electronics 2.0: MIT’s Henry Holtzman on The Internet of Things

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Should Consumers Fear The Internet of Things?

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